We are coming to the closure of 2018-19 financial year and are ready to continue our journey into a new financial year with renewed energy and focus. This year, so far, has been very eventful in terms of expanding our business into new segments while bringing in higher focus on efficiencies and controls on working capital management. Our business plan for the upcoming year has been approved and it is time we come together to sketch the roadmap towards this ambitious future plan. We should all be proud of where we are today and excited about where we are headed.

This year's Annual Retail Conference 2019-20 is scheduled from 4th to 6th April, 2019 at Bangkok Marriott Surawongse. A city that was once known as the 'City of Angels' is now known as the 'City of Success'.

When we come together in Bangkok, our collective knowledge and expertise will enable us to pave our way into the future.

To be a step ahead of others, we need to note that it's no longer enough to satisfy your customers. We must make them successful. To be sustainable, we as an organization need to be 'One Unit' and aim for 'Customer Success'. Hence the theme and communication for the year 2019 would be 'Powering Customer Success.Together'.

Let's all meet in Bangkok to set our journey towards the goal. Throughout this conference, we ask you to stay engaged and proactive as all of us shape the future together.

Please Note: Your travel documents are uploaded on the tab 'Travel Documents'. Do log in to download the same.

*Kindly go through the website for more details regarding this trip*